Online Help
Welcome to our customer service online help.
Select a keyword or search our online help database.
Online Shopping
- How do I Register to shop Online?
- Can I make an order by phone?
- How does the shopping cart work?
- Can I store an Item in My Cart for the next time l log on?
- If my order is a gift for someone else, can it be delivered directly to them?
- Can my order be delivered to a PO Box?
- Can I collect my order from a store?
- How long will it take for my order to be delivered?
- Can I shop online if I don't have an email address?
- What are the advantages of shopping online?
- Do you deliver overseas?
- I'm accessing this site from outside New Zealand. Can I still place an order?
- How can I pay for my Online order?
- What are the delivery charges for online orders?
- Special Order Items
- How do I return an item purchased online?
- Can I get Fly Buys points when shopping online?
- Can I redeem a Fly Buys voucher online?
- What is Noel Leeming's privacy policy?
- What is Noel Leeming's Pricing Policy?
- How do I cancel or amend my order?
- Can I get a quote for a product online?
- Does the delivery fee apply to each item or each order?
- If I order more than one item, will I be charged extra for delivery?
- Can I buy Gift Cards online?
- Can I use gift vouchers or gift cards online?
- When's the last online order date for guaranteed Christmas delivery?
