For most parents, BYOD is a totally new frontier in parenting, with it comes new opportunities & challenges. These are challenges we as parents never had to face because the world of connectivity and globalisation has changed dramatically since we were at school.

Today our youth are being taught to think critically, creatively, how to collaborate and how to communicate in a digital world.  Learning these skills will allow our young people to tackle any challenges they may encounter as they grow up.   

BYOD allows learning to be transformed by cultivating an environment where learning can happen anytime and anywhere.  At home, at school, and everywhere in between we have access to the most powerful educational tool ever imagined. As parents we want to be aware, connected and involved in what our children are doing and how they are using technology so we can support them to use this tool safely and responsibly.

The challenge for us as parents is, how do we remain connected to our children who are vulnerable to constant connectivity in a globalised world?

We address the above question at two levels.

Tech Solutions for BYOD

If you’re looking for guidance, Noel Leeming’s Tech Solutions staff can teach you about the BYOD device you buy so you can help protect your child or teenager against cyber bullying and other risks from the beginning.

We can provide you with practical advice & show you how to use the device your child will be using, which in turn will help you connect with your child and support them through the challenges and opportunities of a connected world.

Learn more about set up, installation & learning

myTechSolution with Noel Leeming


Device-level parental controls

The first line of defence is the settings that can be applied at device level.  Through our 1 on 1 learning sessions we teach you about your new device and show you how to:

  • Set the tone for how the device will be used (e.g. primary, secondary, or tertiary)
  • Curate & optimise content for the device’s intended use (e.g. parental controls on inappropriate or unhelpful websites)
  • Be safe & secure online. This includes being protected against cyber bullying and  will help you to support and coach your child or teenager through their own journey.
  • Use apps and programmes that your child will be accessing to give yourself the peace of mind that you can help where needed
  • Govern the device

Modem-level parental controls

The second line of defence is at the modem/router level   At this level you can apply security setting on any devices using the WIFI inside your home, including visiting friends.  Through our 1 on 1 learning sessions we show you how to:

  • Block undesirable content on the home network
  • Stop access to content during chosen hours

Cyber Security

Internet security today is more important than ever, criminals will try to use a combination of technical and social tricks in an attempt to steal your money, data or identity. Online scams and attacks are becoming increasingly sophisticated, and much harder to spot.

The umbrella name given to malicious code made to do harm to your computer or steal data is Malware.  Malware covers a wide variety of harmful programs, including Trojans, worms, ransomware, spyware and viruses.  There are many free anti-virus/anti-malware programs, but they don't offer the dense protection that paid solutions do. Some antivirus programs just protect you from viruses and leave you wide open to other malware. Spyware protection is good, but full protection from all malware is better.

What to look for in cyber security software

Ideally, to protect yourself you should get an all-around protection solution that can both prevent threats and neutralize them as they happen. Regardless of whether a product claims to be anti-virus or anti-malware, you should research beyond the title and make sure the product protects from all types of malware. Many of the major cyber security brands do this, even in their most basic packages.

For Windows or PC

Noel Leeming recommend either Norton or Trend Micro, and we can provide the software as well as set it up for you at home or in store.

For Chromebooks

Thankfully the chromebook is protected at the operating system level against viruses.  However they are still vulnerable to spyware, ransomware and other non-virus forms of malware.  For peace of mind over the Chromebook a home modem/router security solution is recommended.

Alternatively, your school may use the Google for Education licence, which enables the stringent security settings enforced at your child's school can be applied to the Chromebook where-ever they are (even when they are not on the school’s network).

Ask your school if they use the Google for Education licence, or feel free to speak to us for more information.

Viruses and malware

Viruses and malware can come in multiple forms and types as well. Having an internet security program will help prevent these issues from happening and getting into your computer by doing regular scans and recognising malware or viruses before they reach your computer.

Free programs or built in security systems are different because they actually let the virus get into your computer first and then when it eventually does a scan it picks it up and tries to remove it. This is bad because some viruses spread quickly (like a common cold) and can infect other parts of your computer that the anti-virus or internet security will not scan or pick up, there for it gets left in your computer to continue taking information and infecting it further, slowly damaging your operating system and possibly causing your hard drive to crash.

The difference between a virus and malware is: A virus is a form of malware, it's designed to spread and replicate itself (like colds do) where as malware is a broad term used to describe all sorts of unwanted or malicious code.

Some forms malware are:

  • Cookies - Most websites use cookies, this is how companies collect data for their email lists and how their websites cater information to the customer, based on their browsing activity. These aren't bad, but some people feel like it's too much of their personal information being shared so it's good practice to clear them every now and then. We can show you how to do this.
  • Trojans - Small malware that enters your computer when you click on links or ads. These can be easily removed and aren't extremely serious, but can still make some programmes not run properly.
  • Adware - Adware is an annoying form of malware. When adware infects your computer it will constantly pop up with ads on your screen that can't be exited. When you try to exit them, it will continue to open more pop ups over and over again until eventually you have to force-shutdown your computer or reset it to remove the virus. These viruses can be really bad for computers because they multiply themselves within a computer and can get right into the components of the operating system and make themselves look like a part of the computer which makes it extremely hard to get rid of.
  • Spyware - Spyware is a really invasive to people's personal information. Spyware can infect your computer when a link is clicked on or even something as simple as opening a spam email can leak spyware files into your computer. Good quality  internet security will prevent events like bank accounts get hacked.
  • Ransomware - Ransomware is probably the most vicious malware. It works by locking devices and displaying pop-up messages that say something like 'Your computer has crashed and your files have been locked for your security so they don't get damaged. We can help you unlock your files for X amount of dollars.' This is pretty scary for customers to experience and can cost people more than just their device! Unfortunately in rare cases like this customers don't have much choice but to reset their computer, resulting in loss of data.

By having a good quality internet security and anti-virus plan, you can prevent unnecessary risks like data loss and annoying pop-ups!