Contact Us

Tracking an order

Due to unusually high demand currently, deliveries may take longer than usual. The best way to track your order is to contact us by using the form above or chat to us. We will endeavour to give you an update of your order.

Call Us on 0800 44 44 88

For any questions, feel free to contact our Customer Care team who are available to assist 7 days a week.

Live Chat, Email and Social Media Support.

Monday - Friday 8am - 9pm

Saturday - Sunday 8am - 6pm

Phone Support.

Monday - Friday 9am - 6pm

Saturday – Sunday 9am – 5:30pm

Please note that we are unavailable on ANZAC Day before 1:00 pm, as well as Good Friday and Christmas Day.

To speak with a Passionate Expert in your local store, please call the store number listed on our store locator page.

Traditional Mail

Alternatively you can contact us by mail.

Website, Customer Care Services

PO Box 91146


New Zealand

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