How do I redeem my Flybuys reward from you?

Alert Level 3 Update:

You will still be able to redeem our products through the Flybuys website if you wish to have these couriered to you.

If you would like to Click & Collect, please call your local store. You will need to have your Flybuys number ready and will need both your ID and Flybuys card upon collection of your order. 


Rewards must first be redeemed with Flybuys online at or over the phone with Flybuys on 0800 359 2897.

Once you have redeemed your reward with Flybuys, it will be loaded on to your Flybuys card.

Flybuys will notify you of where you can collect the reward, or this will be displayed at the bottom of the Flybuys web-page for that product.

If your reward is one available for collection at a Noel Leeming store, simply bring your Flybuys card and Photo ID into your local store to claim the reward.

If your local branch has that particular item in-stock at the time you visit, you can collect in-store that day. If your local branch does not have that item in-stock at the time, they can order the item, once you have swiped your Flybuys card in-store for the team to process the redemption.