When is an item not covered under Noel Leeming Service Protection Plan?

There are some exclusions to what a manufacturer’s warranty will cover, which include, but are not limited to, liquid damage, force damage, damage due to misuse, wear and tear, user inflicted damage, infestation, mould or mildew.

Noel Leeming’s Service Protection Plans do cover faults due to normal wear and tear. If you would like to include damage & theft then you can with our damage policy. With damage cover, just like insurance most sudden and unforeseen damage, drops or spills, resulting in impacted performance or functions caused by an unintentional or unexpected external even arising during normal handling.

A Manufacturer’s or any of our Service Protection Plans will not cover data back-up or problems caused by software installed or downloaded after purchase.

Only our damage option also covers theft of the item.

Please contact our Customer Support team on 0800 44 44 88 for further information or to request your purchase details if you have any questions.