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Covid-19 Frequently Asked Questions
- What are counted as 'essential' items?
- What happens if I place an order now?
- When will I get my order?
- What will happen to my order if I have already placed it?
- When will I be charged for the order?
- Can i order over the phone?
- Why are the stores closing?
- Are all stores closing?
- How long do you expect the stores to be closed for?
- How will I know when stores are opening again?
- Can I still order online?
- Can I still use Click and Collect?
- Can I still book services such as assembly or home installation?
- Can I cancel my order?
- What will happen to my item if I have sent it in for repair?
- What will happen to my booking for services that I have already made?
- Can I get help from Noel Leeming Tech Solutions team?
- How do I return a product during self-isolation?
- Contactless delivery for everyone’s safety.
- Our team is staying safe and shipping safe.
- You can shop our full range now
Terms and Conditions
- Delivery Terms & Conditions
- Click and Collect: order today, pick up today - FREE!
- We Value your Feedback
- We Value Your Feedback: Tech Solutions and Open Learning Centre Terms and Conditions
- What is Noel Leeming's Pricing Policy?
- We Value Your Feedback: Delivery Service Terms and Conditions
- Consumer Guarantees Act - Your Rights
- Promotion Terms and Conditions
- What is your Cookies Policy?
- Price Promise Terms and Conditions
- User generated content T&Cs
- myNL Xmas Terms and Conditions
- #NoelLeeming Terms and Conditions of Entry
- Farmlands Terms and Conditions
- CSC Buying Group Terms and Conditions
- SuperGold Terms and Conditions
- Student Card Terms & Conditions
- myNoelLeeming Terms & Conditions
- MyNL Jax Hamilton Competition Terms & Condtions
- BYOD Terms & Conditions
Delivery and Installation
- Where do you deliver online orders?
- Can my old appliances be removed when my new purchase is delivered?
- Can I collect my order from a store?
- How long will it take for my order to be delivered?
- Who will deliver my order?
- Can I have my items installed?
- What are the delivery charges for online orders?
- How can I track my order?
- How can I pay for my online order?
- I'm accessing this site from outside New Zealand. Can I still place an order?
- How do I cancel or amend my order?
- How do I register for Online Shopping?
- How does the shopping cart work?
- Dyson Fans with Air Multiplier Technology
- Can I shop online without an email address?
- What does 'Special Order Only' mean?
- Can I buy gift cards online?
Repairs & Warranty
- When is an item not covered under Noel Leeming Service Protection Plan?
- What is a mobile phone assessment bond?
- What is Noel Leeming’s Service Protection Plan Policy?
- How can I get an item repaired?
- What do I get with Noel Leeming's Service Protection Plan?
- Purchasing, Returning and Transferring our Service Protection Plans
- Help me choose
- What you get with a Service Protection Plan