Promotion Terms and Conditions

This page contains the current Terms and Conditions for Noel Leeming. Please scroll down for details. 

Click here for our latest Credit Offers and details including Terms and Conditions.

Current Promotion Terms & Conditions

Product, Gem CreditLine and Gem Visa offers begin Wednesday 23rd January and end Wednesday 30th January, unless otherwise stated or while stocks last. Personal shoppers only, trade not supplied. Fly Buys points consist of 1 standard point for every $50 of cumulative spend at Noel Leeming over a 12 month period. Visit for more details. +The advertised discounts are off the previous in store ticketed price. Excludes combo and package deals. ++Prices shown reflect any discounts and are not discounted further. †Price Promise Terms and Conditions are available online visit Mobile provider terms and conditions apply, available in store. ^^Our Lowest Price Ever refers to the advertised price. ^Bonus item not available on Commercial and Insurance sales or with Fly Buys Rewards redemptions. *$150 off interest free phones. Selected phones $499 or above. Phone balance repayable if you leave/move from eligible plan during interest free term. 12, 24 & 36 month interest free options available. Plan & Mobile Repayment T&Cs apply. Offer must be redeemed at time of handset purchase. New customers only. Discount is off handset only price. On $55 Carryover Plan or above. Offer ends 29/01/2019 or while stocks last. Plan and Promotion T&Cs apply. Not valid with any other promotion. #60 months interest free available on purchases $1200 and over using Gem Visa or Gem CreditLine. From no deposit. Normal credit and lending criteria and fees including $55 establishment fee and annual fee ($52 Gem Visa/$50 Gem CreditLine) apply. Prevailing interest rate (currently 25.99% p.a. Gem Visa/29.95% p.a. Gem CreditLine) applies to any outstanding balance on the expiry of the interest free period. Minimum monthly repayments must be made during the interest free period. The minimum monthly repayments of 3% of the outstanding balance or $20, whichever is greater, will not be sufficient to repay the purchase amount within the promotional period. Advertised credit offer is available in store and online and cannot be used in conjunction with any other Noel Leeming promotional offer. *Excludes all Apple Products, Drones, Sonos and Galaxy S & Note mobile phone range.Excludes Noel Leeming Clearance Centres. For more information contact us on 0800 44 44 88.

User generated content terms of use

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Want to win a $100 Noel Leeming gift card? Check out our Instagram page or see the following details here for more! 

Takapuna 1 hour Click & Collect Service

#^Click and collect lockers are available to access 24hours subject to size of product or availability. Lockers are subject to availability and size limitations apply (maximum 530cm x 700cm or 240cm x 1400cm). Any products exceeding this size will be managed with the store. Product will only be kept in the locker for 48 hours. Following this time the purchase will be relocated to inside the store and will need to be collected during normal business hours.

Easy Whiteware Swap-Out

The following charges are specific to New Zealand delivery addresses only. Noel Leeming internet orders may differ to delivery rates offered in stores. Each product is classified as ‘Small’ or ‘Large’. There are two delivery rates, based on the size of the product. A single order consisting of a combination of Small and Large items will only be charged at the Large rate.

Standard Region Rates
Small Item Delivery Rate:
$6.00 per order.
Large Item Delivery Rate:
$89.00 per order.

Remote Region Rates
Due to increased transportation costs, deliveries to the following areas have different charges. Remote Regions are defined as: 100 kilometres or more away from the nearest Noel Leeming store.
Small Item Delivery Rate:
$6.00 per order.
Large Item Delivery Rate:
$99.00 per order.

Please note that in some cases, such as delivery to off shore islands or some remote areas, the delivery will need to be arranged by the customer directly with a transport company of their choice. For further information on where Noel Leeming deliver contact Noel Leeming Customer Care on 0800 44 44 88 .

Includes/ Free/ Bonus terms 

^Free/Bonus/Includes item not available on Commercial and Insurance sales or with any reward redemption.


10% off Computer accessories

*Receive 10% off computer accessories with any laptop or desktop purchase. Offer available online only. Offer excludes Mircosoft Surface accessories, Microsoft Office, Apple accessories, Solid State Drives (SSD) and Hard Drives.



^^Product recycling is limited to whiteware and television items only. Limitations on TV recycling: Anything that cannot be safely lifted by one person will be excluded unless your setup job requires two team members. 
*Learning sessions valid for any product. 
**Helpdesk support is limited to the product that the myTechSolution plan is assigned to and valid for the lifetime of the plan, as referenced in the warranty period. 
^This e-voucher will be sent to you by email and can be redeemed in Noel Leeming stores (excluding Noel Leeming Clearance Centres and off site events) within New Zealand and cannot be redeemed online. It can be redeemed on any product purchases, excluding purchases for gift card, pre-paid mobile vouchers and Google Play. A minimum $20 spend is required. This e-voucher is not redeemable for cash and not transferable and can only be redeemed once. This e-voucher can only be redeemed in person on presentation of the printed e-voucher you will receive, or shown on a phone to store staff. One $20 e-voucher issued once per year, for the first 3 years of cover. Voucher will expire 30 days after date of issue, unless redeemed prior. To ensure you receive your e-voucher, please ensure that we have up-to-date email information for you.  If we do not have your email, we may not be able to get your e-voucher to you on your anniversary.  For more information or to update your details contact us on 0800 555 989.

myTechSolution Returns

If you choose to cancel the myTechSolution plan within 7 days of purchase but have have redeemed a service portion of the myTechSolution product (for example Set up, Delivery, Helpdesk Support or Learning), you will be entitled to a refund less the retail price of the service you redeemed. Up to 28 days you will be offered a Noel Leeming gift card on the same terms.


Online Purchasing

Noel Leeming online supply to personal shoppers only and trade quantities or commercial orders will not be supplied via the Noel Leeming online store. Items on promotion can be limited to one per customer. Please see our Current Promotions Terms and Conditions for further details. If you have a commercial inquiry, please contact our Noel Leeming Commercial team, or visit their website. Bulk orders or orders made for commercial purposes will be cancelled and the funds returned to the purchasing account. In the event of limited stock sales, no further sales at the promotional price will be made after the allocated quantity has been sold or the expiry date and time has been reached. In the unlikely event where a product that has been ordered is no longer available, our Customer Care team will contact you as soon as possible to discuss your options. This may result in the cancellation of your order or replacement with an alternative product. If there is an error in pricing online, in a product description, name or product image, Noel Leeming online reserves the right to contact the customer and make the appropriate changes to the order. If an alternative option is not agreed upon with the customer, the order will be cancelled and the amount paid refunded.

All orders are screened for legitimacy of payment. If an order does not meet Noel Leeming’s confidential security checks, the order will not be accepted. The funds will be returned to the purchasing account and a notification of this will be sent via email.

When we receive your order it will be screened and cleared of any security issue, website error or stock complication; your order will be processed and finalised. On completion of this process you will be notified that your order has been processed, payment is then taken. This results in a separate binding agreement between you and us for the supply of those products.

For each order accepted you will be provided email communications to keep you informed of the progress of your order. We endeavour to also provide Courier Track and Trace references for your convenience.


Returns Policy

14 Day Right of Exchange:

The customer can return any product for an exchange or Noel Leeming Gift Card within 14 days of purchase. On the condition that the product is returned in its original condition with packaging and invoice. 

Products below are excluded from this guarantee, except where they are faulty:

  • Personal Care Items
  • Headphones
  • Gift Cards, Sim Cards, Recharge Cards and Vouchers i.e. iTunes
  • Unsealed printer cartridges
  • Software
  • VR Headsets
  • Wearables


Extended Warranties

The customer can return an extended warranty for a refund within 7 days of the original purchase date. The customer can choose to add an extended warranty for a product purchased or return an extended warranty purchased for a product, for a store credit via Noel Leeming gift card within 28 days of the original purchase date.


To redeem a Gift Card

Simply present the gift card at the time of purchase. This Gift Card is redeemable for goods sold at any Noel Leeming store throughout New Zealand. This Gift Card is non-refundable, cannot be redeemed online and cannot be redeemed for cash. Gift Card includes GST. Lost or stolen Gift Cards are the responsibility of the holder. Remaining Gift Card balances can be checked in store.

Apple, the Apple logo, AirPort, AirPort Express, AirPort Extreme, Apple Cinema Display, Apple TV, FireWire, GarageBand, iLife, iMac, iMovie, iPhone, iPhoto, iPod, iPod touch, iSight, iWork, Leopard, Mac, MacBook, MacBook Air, Mac OS, MagSafe, QuickTime, Safari, Snow Leopard, SuperDrive, Time Capsule, and Time Machine are trademarks of Apple Inc., registered in the U.S. and other countries.
• iPad and Multi-Touch are trademarks of Apple Inc.
• AppleCare is a service mark of Apple Inc., registered in the U.S. and other countries.
• MobileMe is a service mark of Apple Inc.