Our Kiwi team are standing by to help with your technical problems
Start a chat with us now or call us on 0800 555 989

How it works

Chat with us for FREE
We will chat to you about any technology issues you have to help you diagnose the problem
One time fix - $49.00
Once we know what's wrong we can help you fix it over the phone or using our remote technology for $49
One year subscription - $149.00
Need help with more than one device? Our Helpdesk subscription service will give you 1 years of unlimited phone, chat and remote support for $149. We'll help solve any tech or appliance challenges you might be facing in your household.

Tech Help

We can help with:

Computer set up
We can walk you through unpacking your computer, setting it up, creating accounts, using the operating system, connecting to the internet. Everything you need to get started.
Software installation
After we've helped you set up your computer, we'll help you install software on your computer so you can start using it straight away.
Tablet set up
We'll teach you how to use your tablet and personalise it for your lifestyle.
Printer set up
We can help you set up your printer and connect it to your computer. We'll tell you how to adjust print settings, connect to the internet and print from all types of devices.
Mobile phone set up
We can help you transfer all your data such as contacts, photos and apps over to your new mobile phone. We can then show you how to use all the features on the phone to make sure you're getting the most out of your smart phone.
Smart TV set up and troubleshooting
We can teach you to stream your favourite television shows, music, photos and apps right to your TV.
And much more!