Hoover HDYM862X dishwasher - IMPORTANT NOTICE

We have recently been advised by the Energy Efficiency Conservation Authority (EECA) that this model has a performance issue in that it uses more power than indicated on the energy rating label on the appliance.  This is not a safety issue rather an inaccurate energy rating label.

We would like to offer customers who have purchased this model with one of the following options:
1.     Customers can elect to have an authorised service agent attend their home free of charge to replace the component that affects the energy efficiency rating. This would bring your dishwasher in line with the energy rating label.  We would also like to provide you with a $25 Noel Leeming gift card for the potential estimated increase in operating costs of this model up until the date the incorrect component is replaced. 

OR

2.     Alternatively, customers can elect not to have to relevant component replaced and instead receive a $120 Noel Leeming gift card. This value is based on an estimate of the potential difference in the operating costs that may have been experienced in respect of this model over the average lifespan.

If you have purchased a Hoover dishwasher, then please contact our customer care team on 0800 44 44 88 or email customercare@nlg.co.nz by 31st July 2018.

We apologies for any inconvenience this may have caused.