We are committed to ensuring our customers have the support they need to get the most out of their new technology. From purchase, to using and optimising, through to support when things don’t quite go as planned, we have the right plan for you.
myTechSolution is a total service solution that allows you to get the most from your new purchase. We will support you throughout your purchase journey with setup, ongoing access to learning and support from our Tech Solutions team, and a warranty plan for peace of mind.
Super Cover Warranty
If you don’t need the set up, learning and support elements, you can still purchase our SuperCover Warranty for peace of mind that you are protected from product faults. SuperCover Warranty operates alongside and in addition to your rights under manufacture warranty and the CGA.
Need to make a claim?
To claim your myTechSolution benefits, or with any queries, call 0800 555 989
For all claims on Super Cover Warranties sold after 1st January 2019 - call the SuperCover Claims Team on 0800 555 989 or go to https://eclaims.virginiasurety.co.nz/nlg/ to log your repair. Please have your purchase details handy
If you did not add SuperCover Warranty to your purchase, please take your item to your nearest Noel Leeming store or call 0800 44 44 88 to book a repair. Our Tech Solutions team may be able to repair your software issues instore, or if the issue is hardware related we can organise repair with an authorised repair agent for your product.
If you are unsure of your item’s warranty coverage or would like to request a copy of your receipt, please contact our Repairs team on 0800 44 44 88 or firstname.lastname@example.org
Accidental Damage Cover is an optional addition to our myTechSolution and SuperCover Warranty plans. It covers you for sudden and unforeseen damage, drops or spills, resulting in your covered product no longer performing some or all of the functions for which it was intended. Click here for more information.
Only available in store