Price Promise Terms and Conditions

We'll match any competitor's price plus give you Fly Buys.

Please present proof of competitor pricing (e.g. mailer, quote, website listing) at your local store for verification and ensure all Price Promise Terms and Conditions are satisfied as outlined below.

1. The purchase must take place within 7 days of the lower price having been advertised.
2. Product must be the same make and model, including being a new-boxed product.
3. Price Promise does not apply to any product(s) redeemed from Noel Leeming in (or in partial) satisfaction of an insurance claim or third party redemption scheme.
4. Standard Fly Buys points apply.
5. Price Promise applies only to regular, in-stock product offered for sale from a New Zealand retail home appliance dealer. Excludes trade quotes, stock liquidations and commercial quantities and parallel imported products. All New Zealand retailer website product offers will be considered where the product is the same.
6. Price Promise does not include typographical errors.
7. Price Promise cannot be used in conjunction with any additional Noel Leeming product offers such as bonus product.
8. To be eligible for our Price Promise, you must present either an advertisement or an authorised quote card from an eligible competitor in order for us to fulfill the promise. Price Promise applies where the other store's final price, inclusive of delivery, taxes, fees and charges, is lower than our price.
9. The Noel Leeming Store reserves the right to verify the evidence of the identical product sold at a lower price.
10. If your claim qualifies for the Price Promise, the Noel Leeming store will match the price and give you Standard Fly Buys.
11. The Price Promise may be terminated or amended at any time without notice and is subject to Noel Leeming stores usual terms and conditions of trade.
12. The information you provide the Noel Leeming store will only be used to provide the Price Promise to you or to discuss with you your Price Promise claim.

How to redeem online:

We can now offer our valued customers with Price Promise online and here is how we can fulfill this service for you via our online Live Chat functionality.

Once the information has been checked and confirmed, our Live Chat team will provide you with a unique voucher code which can only be used once within 1 hour to purchase the product online on Noel Leeming’s website - www.noelleeming.co.nz. The Price Promise may be terminated or amended at any time without notice and is subject to Noel Leeming stores usual terms and conditions of trade.

If you have any queries regarding Price Promise please contact us by email at
customercare@nlg.co.nz.


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