Can I exchange an item for another product?
Yes, you can return a product for an exchange or Noel Leeming Gift Card within 14 days of purchase, on the condition that the product is returned in its original condition with packaging and invoice.
Products below are excluded from this guarantee, except where they are faulty:
- Personal Care Items
- Gift Cards, Sim Cards, Recharge Cards and Vouchers i.e. iTunes
- Unsealed Printer Cartridges
- VR headsets
What if I also took out an extended warranty?
You can return an extended warranty for a full refund within 7 days of the original purchase date. Also you can exchange an extended warranty for a store credit, provided via Gift Card, within 28 Days of the original purchase date.