Promotion Terms and Conditions

This page contains the current Terms and Conditions for Noel Leeming. Please scroll down for details.  ________________________________

Click here for our latest Credit Offers and details including Terms and Conditions.

Home Appliance Sale
Product, Gem CreditLine and Gem Visa offers begin Friday 16 June 2017 and end Tuesday 20 June 2017, unless otherwise stated or while stocks last. Personal shoppers only, trade not supplied. Fly Buys consist of 1 standard point for every $25 you spend at Noel Leeming. Fly Buys shown reflect single points. +The advertised discounts are off the previous in store ticketed price. Excludes combo and package deals. ++Prices shown reflect any discounts and are not discounted further. ^Free/Bonus/Includes item not available on Commercial and Insurance sales or with Fly Buys Rewards redemption’s. ^^Our Lowest Price Ever refers to the advertised price. ††The whiteware delivery, installation and removal terms and conditions apply: Fees vary depending on the exact product and your requirements. Delivery Only: Our standard delivery fee is from $89. For more information visit www.noelleeming.co.nz/delivery. #30 months interest free available on purchases $699 and over using Gem Visa or Gem CreditLine. From no deposit. Normal credit and lending criteria and fees including $55 establishment fee and annual fee ($52 Gem Visa/$50 Gem CreditLine) apply. Prevailing interest rate (currently 25.99% p.a. Gem Visa/29.95% p.a. Gem CreditLine) applies to any outstanding balance on the expiry of the interest free period. Minimum monthly repayments must be made during the interest free period. The minimum monthly repayments of 3% of the outstanding balance or $20, whichever is greater, will not be sufficient to repay the purchase amount within the promotional period. Advertised credit offer is available in store and online and cannot be used in conjunction with any other Noel Leeming promotional offer. Includes Apple Mac, iPad and Apple Watch. *Excludes Apple iPhones, Microsoft Surface and Galaxy S7, S8, & S8+.

Super Tech Sale - 20% off selected big brand laptops
Product, Gem CreditLine and Gem Visa offers begin Friday 16 June  and ends Tuesday 20 June 2017 or while stocks last. Personal shoppers only, trade not supplied. #30 months interest free available on purchases $699 and over using Gem Visa or Gem CreditLine. From no deposit. Normal credit and lending criteria and fees including $55 establishment fee and annual fee ($52 Gem Visa/$50 Gem CreditLine) apply. Prevailing interest rate (currently 25.99% p.a. Gem Visa/29.95% p.a. Gem CreditLine) applies to any outstanding balance on the expiry of the interest free period. Minimum monthly repayments must be made during the interest free period. The minimum monthly repayments of 3% of the outstanding balance or $20, whichever is greater, will not be sufficient to repay the purchase amount within the promotional period. Advertised credit offer is available in store and online and cannot be used in conjunction with any other Noel Leeming promotional offer. *Excludes all Apple iPhones, Microsoft Surface and Galaxy S7, S8 & S8+. ††The whiteware delivery, installation and removal terms and conditions apply: Fees vary depending on the exact product and your requirements. Delivery Only: Our standard delivery fee is from $89. For more information visit www.noelleeming.co.nz/delivery. Fly Buys consist of 1 standard Point for every $25 you spend at Noel Leeming. Fly Buys shown reflect single points. † Price Promise Terms and Conditions are available online visit www.noelleeming.co.nz. Excludes Noel Leeming Clearance Centres. For more information contact us on 0800 44 44 88.


Easy Whiteware Swap-Out - Terms and Conditions:
The following charges are specific to New Zealand delivery addresses only. Noel Leeming internet orders may differ to delivery rates offered in stores. Each product is classified as ‘Small’ or ‘Large’. There are two delivery rates, based on the size of the product. A single order consisting of a combination of Small and Large items will only be charged at the Large rate.

Standard Region Rates
Small Item Delivery Rate:
$6.00 per order.
Large Item Delivery Rate:
$89.00 per order.

Remote Region Rates
Due to increased transportation costs, deliveries to the following areas have different charges. Remote Regions are defined as: 100 kilometres or more away from the nearest Noel Leeming store.
Small Item Delivery Rate:
$6.00 per order.
Large Item Delivery Rate:
$99.00 per order.

Please note that in some cases, such as delivery to off shore islands or some remote areas, the delivery will need to be arranged by the customer directly with a transport company of their choice. For further information on where Noel Leeming deliver contact Noel Leeming Customer Care on 0800 44 44 88 .
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Online Purchasing - Terms & Conditions:
Noel Leeming online supply to personal shoppers only and trade quantities or commercial orders will not be supplied via the Noel Leeming online store. Items on promotion can be limited to one per customer. Please see our Current Promotions Terms and Conditions for further details. If you have a commercial inquiry, please contact our Noel Leeming Commercial team, or visit their website. Bulk orders or orders made for commercial purposes will be cancelled and the funds returned to the purchasing account. In the event of limited stock sales, no further sales at the promotional price will be made after the allocated quantity has been sold or the expiry date and time has been reached. In the unlikely event where a product that has been ordered is no longer available, our Customer Care team will contact you as soon as possible to discuss your options. This may result in the cancellation of your order or replacement with an alternative product.
If there is an error in pricing online, in a product description, name or product image, Noel Leeming online reserves the right to contact the customer and make the appropriate changes to the order. If an alternative option is not agreed upon with the customer, the order will be cancelled and the amount paid refunded.

All orders are screened for legitimacy of payment. If an order does not meet Noel Leeming’s confidential security checks, the order will not be accepted. The funds will be returned to the purchasing account and a notification of this will be sent via email.

When we receive your order it will be screened and cleared of any security issue, website error or stock complication; your order will be processed and finalised. On completion of this process you will be notified that your order has been processed, payment is then taken. This results in a separate binding agreement between you and us for the supply of those products.

For each order accepted you will be provided email communications to keep you informed of the progress of your order. We endeavour to also provide Courier Track and Trace references for your convenience.
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Returns Policy:
14 Day Right of Exchange:

The customer can return any product for an exchange or Noel Leeming Gift Card within 14 days of purchase. On the condition that the product is returned in its original condition with packaging and invoice.

Products below are excluded from this guarantee, except where they are faulty:
  • Personal Care Items
  • Headphones
  • Gift Cards, Sim Cards, Recharge Cards and Vouchers i.e. iTunes
  • Unsealed printer cartridges
  • Software
  • VR Headsets
  • Wearables
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Extended Warranties:
The customer can return an extended warranty for a refund within 7 days of the original purchase date.

The customer can choose to add an extended warranty for a product purchased or return an extended warranty purchased for a product, for a store credit via Noel Leeming gift card within 28 days of the original purchase date.
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To redeem a Gift Card:

Simply present the gift card at the time of purchase. This Gift Card is redeemable for goods sold at any Noel Leeming store throughout New Zealand. This Gift Card is non-refundable, cannot be redeemed online and cannot be redeemed for cash.

Gift Card includes GST. Lost or stolen Gift Cards are the responsibility of the holder. Remaining Gift Card balances can be checked in store.
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Apple, the Apple logo, AirPort, AirPort Express, AirPort Extreme, Apple Cinema Display, Apple TV, FireWire, GarageBand, iLife, iMac, iMovie, iPhone, iPhoto, iPod, iPod touch, iSight, iWork, Leopard, Mac, MacBook, MacBook Air, Mac OS, MagSafe, QuickTime, Safari, Snow Leopard, SuperDrive, Time Capsule, and Time Machine are trademarks of Apple Inc., registered in the U.S. and other countries.
• iPad and Multi-Touch are trademarks of Apple Inc.
• AppleCare is a service mark of Apple Inc., registered in the U.S. and other countries.
• MobileMe is a service mark of Apple Inc.