MSD/Work and Income Customers
Welcome. If you’re getting assistance from the Ministry of Social Development/Work and Income to buy a whiteware appliance, this page is here to help you choose the right appliance for your home. You can explore options online, then head in-store to purchase your appliance with your Work and Income payment card.
Step 1.
Browse onlineExplore the range of appliances in this section of our website.
Step 2.
Visit in-storeLet our team know you’re shopping with a Work and Income payment card. We’ll show you the appliances and MSD prices.
Step 3.
Buy your appliancePay for your appliance in-store using your Work and Income payment card.
Step 4.
We'll do the restWe deliver, install, take away your old appliance and recycle packaging waste.
Please note, this page is a guide only. You can use your Work and Income payment card in-store. Visit your local store to see products and MSD prices. For frequently asked questions, click here.
Browse Fridge Freezers
Small (0 - 320L) - $620 - $1,100 | Medium (321 - 480L) - $800 - $1,400 | Large/Extra Large (481L+) $1,200 - $1,500
Browse Freezers
Small (0 - 320L) - $600 - $1,250 | Medium (321 - 480L) - $900 - $1,250 | Large/Extra Large (481L+) $950 - $1,200
Browse Fridges
Small (0 - 320L) - $620 - $1,050 | Medium (321 - 480L) - $900 - $1,500 | Large/Extra Large (481L+) Not applicable
Browse Washing Machines
Small (5kg - 7.5kg) - $620 - $910 | Medium (8 - 9.5kg) - $650 - $1,350 | Large/Extra Large (9.5kg+) $800 - $1,500
Frequently Asked Questions
What whiteware appliances are available with a Work and Income payment card?
The fridges, freezers, combined fridge/freezers and washing machines on this web page are available with a Work and Income payment card. For more information, visit your local store and speak to a Noel Leeming team member.
Can I get any store offers when paying with a Work and Income payment card?
Finance and promotional offers don’t apply when purchasing an appliance with a Work and Income payment card. When you visit in-store, let a Noel Leeming team member know you’re paying with a payment card and they’ll share the MSD prices with you.
Who do I contact if I have questions?
Our Noel Leeming team in-store are happy to help, or you can reach out through our contact us page.
For information about using your payment card, including setting a PIN, go to: workandincome.govt.nz/paymentcard
For whiteware assistance from MSD/Work and Income, go to: workandincome.govt.nz/whiteware
Delivery and Installation
Delivery, installation, packaging removal, and removal of your old appliance are included as part of your product purchase. These services are reflected in the total price shown (in the price bands above) - no extra charges apply
The whiteware that is being removed must be:
- Clean and empty
- Able to be moved to the vehicle with no obstructions
Removal applies to the same number and type of items being delivered (i.e. if we are delivering one fridge, we will remove one fridge).
What if I need a refund?
If you need to arrange a refund, the money will be returned to MSD/Work and Income. We are unable to provide a refund to your Work and Income payment card or any other payment method.
Who do I contact if something goes wrong with my appliance?
You can either call our Customer Care team on 0800 44 44 88, or visit your local store and a Noel Leeming team member will be happy to help.