How trade in works
Provided by Moorup.
Step 1 - Quick Device Assessment
Check the value of your phone, laptop, tablet or smart watch with just a few questions.
Step 2 - Instant Gift Card
You’ll instantly receive your digital gift card via email when you submit your trade-in*.
(A credit card is required so that Moorup can process a pre-authorisation hold as security for the value of the Noel Leeming Gift Card issued to you.)
Step 3 - Shop at Noel Leeming
Use your gift card on any product in-store or online.
Step 4 - Free Device Return
Easily send us your device using the provided return label.
*No credit card? No problem. Simply submit your trade in and send Moorup your device for assessment before they can send you your digital Noel Leeming Gift Card. Its that easy!
Quote Checklist
To speed up the process of receiving your Noel Leeming Gift Card, theres a few things you will need
☑ The device you are wanting to trade-in
The make and model of your device including relevant IMEI or serial numbers. You can obtain you Smartphone IMEI number by dialling *#06#.
☑ A valid credit card
This is only required if you are opting in for an instant Noel Leeming Gift Card. Moorup will place a pre-authorisation on your credit card as security until Moorup receives your device.
☑ A government issued photo ID
For security reasons, Moorup is required to verify your identity using either your Passport or NZ Drivers Licence through an online verification process.
Select which category to Trade in:
(Note: Clicking on the below tiles will direct you to the Moorup website)
Frequently asked questions
What is device Trade in?
The device trade in programme allows you to trade in your old devices in exchange for a Noel Leeming Gift Card , it helps give your device a second life and is good for the planet.
Who is Moorup?
Moorup is an Australian technology company, whose mission is to extend the lives of electronic devices, helping customers save money, while helping the planet become more sustainable. Since their formation in 2018, they have rapidly built their Melbourne-based business, offering individuals and companies trade in services so that devices can be refurbished, donated or sold locally and globally.
What type of devices are accepted?
A broad range of devices are able for trade in including smart phones, tablets, smart watches and laptops are accepted. Simply type the Brand and Model in the Moorup Portal search bar to find your device.
Can I submit more than one device at a time?
Absolutely, multiple devices can be submitted. Simply complete the quoting process separately for each device and Moorup will assess each one individually.
Why is a credit card needed?
Moorup ask you to provide credit details where you opt to receive an instant Noel Leeming Gift Card at the time you receive your quote. This is so that when your device is assessed, if it does not match the condition (and therefore the value) you submitted for your quote, Moorup is able to charge you for the difference between the actual value of the product compared to the original quoted value which you received on your Noel Leeming Gift Card.
Where do I go if I have more questions / issues through the process?
For any questions or support please go to Moorup’s help centre at https://noelleeming.moorup.co.nz/help-centre or via email noelleeming@moorup.co.nz
Visit Moorup for full FAQs and Terms & Conditions.