myTechSolution Package - Noel Leeming

We have expanded our in-home and in-store technology support offering with the launch of myTechSolution, a convenient new package designed to help New Zealanders get the most out of their technology and home appliances.

Ask for myTechSolution - Call 0800 555 989

Delivery and product recycling^^

We will deliver your items at a time that suits you and will remove any old whiteware items for you.

Set up and installation*

Our Tech Solutions specialists will install and set up your new items and ensure you are confident using them.

Wi-Fi check

We will assess your Wi-Fi connection and connect your smart devices.

We can provide help when you need it

HelpDesk support

For your device for the lifetime of your plan.** Receive unlimited phone, chat and remote support from our NZ-based team.

Extra product protection

Includes Service Protection plan to protect for agreed length of cover against product faults.

$20^ Noel Leeming e-vouchers annually for the life of your plan

Our gift to you: $20^ off a purchase every year.

Terms and Conditions

^^Product recycling is limited to whiteware items only. **Helpdesk support is limited to the product that the myTechSolution plan is assigned to and valid for the lifetime of the plan, as referenced in the warranty period. ^This e-voucher will be sent to you by email and can be redeemed in Noel Leeming stores (excluding Noel Leeming Clearance Centres and off site events) within New Zealand and cannot be redeemed online. It can be redeemed on any product purchases, excluding purchases for gift card, pre-paid mobile vouchers and Google Play. A minimum $20 spend is required. This e-voucher is not redeemable for cash and not transferable and can only be redeemed once. This e-voucher can only be redeemed in person on presentation of the printed e-voucher you will receive, or shown on a phone to store staff. One $20 e-voucher issued once per year, for the the life of your plan. Voucher will expire 30 days after date of issue, unless redeemed prior. To ensure you receive your e-voucher, please ensure that we have up-to-date email information for you. If we do not have your email, we may not be able to get your e-voucher to you on your anniversary. For more information or to update your details contact us on 0800 555 989.

*myTechSolution Delivery & Install is subject to standard conditions & exclusions, find out more here

Returns

If you choose to cancel the myTechSolution plan within 7 days of purchase but have have redeemed a service portion of the myTechSolution product (for example Set up, Delivery, Helpdesk Support or Learning), you will be entitled to a refund less the retail price of the service you redeemed. Up to 28 days you will be offered a Noel Leeming gift card on the same terms.

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