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Passionate & technical experts

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End-to-end care

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Countrywide coverage

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Trusted authority in tech for Kiwis

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Computer & Tablet Services — Set-up, Stay Protected, Keep Going

Get your devices up and running smoothly with our expert setup, protection, and optimisation services. From transferring your data to installing essential software and security, we make it easy to get started and stay connected.

  • Seamless setup — We’ll set up your computer or tablet so it’s ready to use from the get-go.
  • Data transfer & protection — Move your files safely and add antivirus or security software for peace of mind.
  • Software installation — We’ll install the apps and tools you need to work, create, and play.
  • Personalised optimisation — We’ll connect your devices, configure your settings, and make sure everything runs at its best.
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Features & Benefits

  • We'll unpack your computer and take away the packaging if required.
  • We'll walk you through the initial setup and user account creation.
  • We'll set up any email accounts you have.
  • We’ll take care of installing up to three software programs, including updating Microsoft Office, so you’re ready to go from day one.
  • We'll show you how to use your new PC and how to get the most out of it.

Conditions & Exclusions

  • Computer, Software, hard drive, or accessories not included.
  • Data Transfer available as an add on service
  • Does not include the installation of operating system updates.
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Features & Benefits

We’ll transfer the data from your current device and over to your new one—ensuring your information remains safe and protected throughout the process.

Conditions & Exclusions

  • The addon service must to be purchased with standalone PC or Mac setup services.
  • Data transfer will be performed via customers' home network where practical or personal hard drive provided by customers.
  • Raw data and emails only; Data transferred from older machine up to 1TB, No application or software transfer; Transfer via cloud or customer physical.
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Features & Benefits

  • We'll deliver your new printer to your home or business.
  • We'll unpack your printer and take away the packaging if required.
  • We'll assess your existing Wi-Fi network for any potential issues.
  • We'll walk you through the initial setup and user account creation.
  • We'll connect your printer to Wi-Fi network and to your laptop (1 device only).
  • We'll show you how to use your new printer and how to get the most out of it.
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Features & Benefits

  • We'll deliver any new networking products to your home.
  • We'll unpack your products and take away the packaging.
  • We'll configure your equipment to ensure your entire house can receive a strong Wi-Fi signal.
  • We'll set up your router with your existing Internet provider and establish a secure Wi-Fi network for your home.
  • We'll connect all of your Wi-Fi devices.
  • We'll optimize your network to ensure you receive stable Internet for your needs, from simple web browsing to online gaming.
  • We'll show you how to manage your new home network.

Conditions & Exclusions

  • Networking product(s) sold separately.
  • Does not include installation and configuration of enterprise-grade hardware.

Computing Services

Software Included Internet Security Software Included In-store Services In-home Services
PC Setup / Trend Micro Device Security Pro/Norton 360 Standard 2-Device (1 year) $119 $179
Microsoft 365 / $179 $239
Microsoft 365 Trend Micro Device Security Pro/Norton 360 Standard 2-Device $199 $259
Office Home & Student Trend Micro Device Security Pro/Norton 360 Standard 2-Device $339 $399
Office Home & Student Trend Micro Device Security Pro 6-Device or Norton 360 Premium 5-Device (1 year) $349 /
/ Trend Micro Device Security Pro 6-Device or Norton 360 Premium 5-Device (1 year) $139 /
/ Trend Micro Device Security Pro 6-Device (2 years) $199 $229
Data Transfer Add-on / / $109 $109
Printer & Wireless Setup Add-on / / / $109
Printer Setup & Delivery / / / $149

Tech Solutions T&Cs apply.

Computer & Tablet Services

Network & Broadband Set-up
Network & Broadband Set-up
Network & Broadband Set-up
Starlink Delivery, Wallmount & Set-up
Network & Broadband Set-up
Star7link Delivery & Set-up
Network & Broadband Set-up
Printer Setup Addon

Frequently Asked Questions

Yes. Our Tech Solutions experts can transfer documents, photos, and other files from your old device. Please let us know at the time of purchase so we can allocate sufficient time for your booking.

Absolutely. We can install software you’ve already purchased or help you buy and set up new programs such as Microsoft 365 or internet security solutions.

Yes, we can configure your email accounts (Gmail, Outlook, Yahoo, etc.) so you’re ready to send and receive messages.

Yes. Our team can connect and configure printers, scanners, external hard drives, and other devices as part of your computer setup. This service can also be purchased separately.

A standard computer setup takes around 60 minutes. If data transfer is included, it may take up to 90 minutes depending on the amount of data and number of programs to install.