We are committed to ensuring our customers have the support they need to get the most out of their new technology. From purchase, to using and optimising, through to support when things don’t quite go as planned, we have the right plan for you.

myTechSolution

myTechSolution is a total service solution that allows you to get the most from your new purchase. We will support you throughout your purchase journey with setup, ongoing access to learning and support from our Tech Solutions team, and a warranty plan for peace of mind.

Learn more about myTechSolution here

Super Cover Warranty

If you don’t need the set up, learning and support elements, you can still purchase our Super Cover Warranty for peace of mind that you are protected from product faults. Super Cover Warranty operates alongside and in addition to your rights under manufacture warranty and the CGA.

Learn more about Super Cover Warranty here

Need to make a claim?

To claim your myTechSolution benefits, or with any queries, call 0800 555 989.

If your item is covered by Super Cover Warranty, call the Super Cover Warranty team on 0800 478 737 or go to www.nzclaim.com/noelleeming to log your repair. Please have your purchase details handy. 

If you did not add Super Cover Warranty to your purchase, please take your item to your nearest Noel Leeming store or call 0800 44 44 88 to book a repair. Our Tech Solutions team may be able to repair your software issues instore, or if the issue is hardware related we can organise repair with an authorised repair agent for your product. 

If you are unsure of your item’s warranty coverage or would like to request a copy of your receipt, please contact our Repairs team on 0800 44 44 88 or repairsescalations@nlg.co.nz

Click here for more information on our repair process

Accidental Damage

Accidental Damage Cover is an optional addition to our myTechSolution and Super Cover Warranty plans. It covers you for sudden and unforeseen damage, drops or spills, resulting in your covered product no longer performing some or all of the functions for which it was intended. Click here for more information.

Only available in store